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  • Frequently Asked Questions

For those who are the holders of passports from several countries and are eligible for the facilitation of Visas, the E-Tourist Visa Facility is available. In case you are looking for some other way of applying for the Visa- you can also seek aid from the Indian Embassies present abroad.

Travellers here will only be able to avoid any issues with the Internet in India. You shall easily come across various Wi-Fi spots and cyber cafes here, especially in the urban hubs. However, rural areas and small areas might show limited Internet or no Internet connections there.

Talking about the urban areas in India, there shall be no problems or issues while using your cell phones. But, the problem might exist in mountainous regions or rural areas. Also, you are highly recommended to ensure that there is an activation of ‘Global Roaming’ on your mobile phone.

You are advised to carry soaps, sanitisers, toilet paper, and hand wash with you if you are still looking for these while using the toilets in India since they are majorly not facilitated. Also, the most common toilets here are the Squat toilets. You can spot the Western-style flushable toilets in the areas meant for tourism or restaurants.

It’s better if you are not drinking tap water in India. You should also use a water bottle or filtered water here. Also, try to avoid the usage of ice in the drinks before drinking them.

Big/modern restaurants, shops, and hotels facilitate payments through Credit Cards in India. However, small shops, stalls in the markets, and other rural areas might avail differently, and thus, a need arises to carry enough cash with you.

The Large cities in India have ample facilities for ATMs for cash withdrawal. However, visitors might need to spot more ATMs in small towns, rural areas, or isolated areas. So, there is a need for people to carry enough cash along with them while travelling in India.

Yes, it is required for travellers on an expedition in India with Max Holidays to carry travel insurance that shall be attained from their home country only. Travel insurance is a highly necessary element for travelling as health care's nature, cost, and availability vary from region to region worldwide. Your travel companion shall keep all the records of the travel insurance details during your first day of the journey.

Yes, we have the group departure arranged for solo travellers or for a group of friends who are interested in meeting like-minded people.

Getting yourself registered for a tour with the Max Holidays is quite simple. You can do it by either of the three procedures: - Fill up the Tour Booking form with all the basic information and other mandatory details required. - Shoot us an e-mail at [email protected] mentioning your trip’s name and departure date. - Directly calling on any of our contact numbers belonging to India’s headquarters, i.e., +91 11 40504050 (10:00 AM to 06:00 PM) or on mobile number +91 8800740030 (24 hours) number. As soon as our tour professional gets your information, they will contact you as quickly as possible to confirm the availability of your seat.

The various hotels and their services provided from our side are the standard ones. Also, their location is good, along with highly acceptable standard services reaching up to the expectations of our international guests. To view the number of hotels, reviews, and other associated queries, you can look at each tour package page at www.maxholidays.com.

Most hotels' check-in and check-out timings are 1400 hours and 1200 hours, respectively. However, these timings are flexible and, thus, can be made early or late at the guests' convenience at no extra cost. But, the flexibility is highly dependent upon the number of rooms available when you arrive at the designated hotel. The rooms for your complimentary late or early check-ins are not guaranteed to be kept on hold for you. Thus, your rooms must be reserved from the previous night itself.

The types of vehicles used for sightseeing and the excursion trip depend upon the number of members for the tour. We use the commendable AC tempo travellers, buses, and cars. Also, these vehicles' drivers and additional facilities are highly supportive.

The half-day sightseeing usually exceeds 4-5 hours approximately, whereas full-day sightseeing lasts up to 8-9 hours, and that depends upon the roads’ traffic and the time you will be taking to spend on every sight.

The inclusions, as well as the exclusions, vary from one trip to another. Thus, we have provided a list of all the inclusions and exclusions in each tour package, and it is highly recommended to look at them thoroughly.

If you have missed out on any part of your tour for any specific reason, such as flight delays, we will accommodate the same if the time permits. However, if there arises a need to reschedule it, then the travel expert shall inform you about the additional charges, which are going to be paid by you only

Majorly, our tours comprise local guides who are comfortable communicating with the English language and carrying an immense knowledge about the culture, history, and people of the sights you are visiting.

Tipping is not mandatory in India; however, it is considered a culture in travel. We do not bind you in this case, and it depends upon you on how much you want to offer to that person as a tip. Bell boys, drivers, restaurant staff, or servants greatly accept the reward you give; thus, it is highly recommended that you carry Rs 50 or 100 along with you for this same purpose

To reserve your seat in our tours, you must pay 10-30% of the total booking price in the initial stage. Once the hotel confirmation is done from our side, you will pay the remaining amount. For more information on the Bookings and the Cancellation Policy, refer to https://www.maxholidays.com/booking-conditions

The amount of unutilised tour services shall be refunded to you. This is because we highly recommend you enjoy every service we provide, specially designed for your convenience

Once your confirmation for travelling with us is done, we will then send you the mandatory documents and other receipts which are quite important for you during the trip. These documents include a list of confirmed hotels, the itinerary of the tour as well as the tour invoice. When you arrive in India, our tour executive will return your documents on the first day.

Yes, Max Holidays happily accepts the booking for Physically Challenged travellers who want to travel with us. However, most hotels have a facility specially meant for the physically handicapped ones. However, it is highly recommended that you inform us at the very start about the disability of the traveller so that we can find the best service and arrange the trip according to their ability.

Max Holidays is indulged in booking domestic air carriers for our travellers' convenient trips, and every booking is made in economy class. The flight fares and other related elements are only confirmed if and when they are finally ticketed, and also, they can change without any pre-notice. However, you can communicate with our travel consultant if you look forward to travelling in a higher class

We ensure that the fare tickets and other facilities are satisfactory for you. But if you want to book the Internal Flights yourself, we have no issues. You can do the same, and when done, you just have to send us a copy of your flight ticket so that we can facilitate the upcoming travel services for you accordingly

Yes, we are here to provide you with pre and post-travel services. You can contact our travel executives whenever you want to have certain information on the deals or offers while booking. Max Holidays is sure to give you an experience for a lifetime by booking your reservations at the best cost available

In the majority of cases, the voucher is non-refundable, and this is because the reservations shall be facilitated and undertaken under your name. However, in case you are stuck in an emergency and thus are not able to join the tour, then you can surely contact our Indian headquarters and explain to them the whole situation that you are stuck in. The authorised team leader will review your tour's type, nature and other characteristics and confirm accordingly. But, the transferability of the voucher is not guaranteed

Changing your travel dates once your booking is made is only possible if we still need to book your flight tickets, rail tickets or Hotel reservations. You must check the same and have written consent from the Indian headquarters of Max Holidays.

The contact details of our tour executive who will pick you up from the airport will be shared before the commencement of your journey. Apart from this, certain travel trips need to be followed, and you can look at them at: https://www.maxholidays.com/travel-tips

It is highly recommended from our side that you should visit India, keeping the rural areas in view. Also, adding to the vibrancy of your tour, here will be the festivals. You can ask us to schedule your trip during any festivity in India, as it will surely be a memory for you. You can witness the varied cultural festivals celebrated in each city through the information given on our website and schedule the tour as per that.

A tour representative from the Max Holidays will be at the airport to pick you up, and you are only allowed to leave the India terminal with our representative. They will be standing with a board in their hand, accompanied by your name. However, you will also be given our tour executive's contact details before your journey in India begins.

India has very good medication facilities. Still, we recommend you carry your medicines along with you. This is because you will find the medication here, but they shall be named under a different brand and not the same as in your own country. Still, if you are facing any issues, we are here to assist you, as there are many good private hospitals in India with many facilities.

English is spoken and also understood by many people in India, especially the Tourism centres. Still, you are suggested to seek assistance from the guides. We have many guides for your convenience who know other foreign languages besides English, i.e. German, French, Chinese or Russian. They will assist you in sightseeing and surely give you the best experience while exploring the best of India.

Yes, surely you are going to have the flexibility in the meals. Although we will have breakfast and dinner organised for you, if you are striving to eat something of your choice, you undoubtedly can!

At Max Holidays, we offer a variety of packages for solo and group travelling. Also, you can choose from various destinations, including international, national tourist destinations and pilgrimage tours. All of these tours can be planned as per your requirements. If you wish to know more regarding the packages and destination, www.maxholidays.com.

Yes, you can customise and plan your Itinerary per your requirements and convenience. For that, you have to contact our team at +91 11 40504050 (09.30 AM to 06.00 PM), mobile number +91 8800740030 or email them at: [email protected] and let them know your specifications and requirements and get a tailor-made trip itinerary.

The Package price includes Airport services, Accommodations, meals, Transport, Guides, Activities and other inclusions. All these things will be included in your tour package.

No, we do not provide travel insurance. But it is mandatory to carry your travel insurance while travelling with Max Holidays, and you need to bring this with you from your home country.

There are no such guidelines or restrictions regarding health. But you must carry travel insurance if you’re travelling with Max Holidays.

During the whole tour, you will be provided with transportation services. When you arrive at the airport, our representative will greet you and take you safely in our transport. Also, during the journey, like sightseeing and internal travelling, you will be provided transportation services.

If you have special requests like dietary or accessibility restrictions, we will take care of them. Please tell our team before booking your seats so that we keep in check with such needs and customise your trip accordingly.

In case of any enquiry, issue or need help during your trip, you can contact India’s headquarters anytime, i.e. +91 11 40504050 (09.30 AM to 06.00 PM) or on mobile number +91 8800740030 (24 hours) number. You can also mail us at [email protected]

Suppose you plan a trip to Kailash Mansarovar or any Kailash Yatra journey. In that case, tourists above 70 years and children below 12 are not permitted to participate in this trip due to health issues. It is so because trekking is involved, and you have to reach a certain altitude at which the oxygen level decreases, which results in health-related conditions. Although on certain conditions they may also apply for this and for that, you have to fill in the enquiry form and get in touch with our team for detailed knowledge.

Adhering to local, national, and international health and safety guidelines and promoting safe travel practices. Implemented rigorous cleaning protocols for accommodations, vehicles, and public areas, focusing on high-touch surfaces. We have conducted health screenings such as temperature checks and symptom assessments for travellers and staff. Encouraged and facilitated physical distancing measures, including reduced capacity in vehicles, accommodations, and public spaces. Provided necessary PPE such as masks, hand sanitisers, and sanitisation kits to travellers and staff.

Yes, you have to submit your vaccination certificates and other health records if you have any. Ensure that you offer all the documents to our team before registering for the tour.

In such a situation, don’t worry. We will postpone your trip. Refunding the amount will not be possible as we have customised the whole tour as per your requirement. We will reschedule the tour when the situation is better and update you about the same.

If you wish to explore the best of India and enjoy the climate, then December to March is the perfect time to visit India.

Although India is a beautiful country, each of its states or cities is unique on its own and has a lot to offer to its visitors. Some must-visit destinations in India are Delhi, Mumbai, Jaipur, Goa, Bengaluru, Agra, Rajasthan, Kolkata, Kerala, Varanasi, Amritsar and many more.

There are no specific health precautions or vaccination required for travelling in India. Remembering the Covid-19 pandemic, vaccination certificates are a must to carry with you while travelling in India.

The local currency in India is the Indian rupee (INR). The most straightforward way to exchange currency in India is to withdraw cash at ATMs using a debit card from your country of origin. You can use any trusted service provider in India to exchange foreign currency and get it delivered. You can also exchange foreign currency in India by purchasing foreign banknotes at your local bank. You can use a currency exchange service to exchange your money.

In India, there are a variety of transportation options available. You can choose any mode of transport as per your convenience and availability in that area. Navigating public transport is relatively easy. You can use a train or busses for travelling. Train tickets can be booked online or through a travel agent. For travelling locally within the city, you can use an auto-rickshaw, and in some metropolis cities, metro and cab facility is also available at affordable price. Moreover, you can seek help from an Indian local if you feel stuck. If you’re travelling with Max Holidays, all of your transportation-related services will be handled by us.

Dress modestly, especially if you’re visiting a religious place. Women are expected to cover their legs and shoulders. Make sure to remove your shoes before entering a temple. Greeting people using "Namaste". Understanding and respecting religious customs and practices followed in India is important. Do not take photographs of religious ceremonies or cremations if it is prohibited in that particular place.

Diwali falls in October or November. Holi is celebrated in March. Independence Day is celebrated annually on 15th August. Republic Day of India falls on 26th January. Gandhi Jayanti is celebrated on 2nd October every year. Krishna Janmashtami is Celebrated in August or September.

There are no specific dress codes or guidelines for visiting temples in India. But if you are travelling in India and want to see a religious place, make sure to Dress conservatively in trousers or skirts, and avoid wearing shorts. Cover your head with a shawl or scarf for both men and women before entering a Gurudwara. Remove your shoes or footwear before entering any religious place.

As such, there are no laws or regulations regarding photography in India, but photography is prohibited in some places, like religious spots. There will be places like museums or other sites where photography is not allowed, so it’s better to ask someone. Otherwise, there is no such restriction. You can click pictures at your favourite places in India and bring the memories back.

National Emergency Number: 112
Police: 100
Ambulance: 102
Fire: 101
Women’s Helpline : 1-91
Senior Citizen Helpline: 1091 or 1291
Road accident Emergency Service: 1073
Children in Difficult Situations: 1098
Covid-19 Helpline: 011-23978046 or 1075

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